About Us

About Us

Fire & Smoke is a leading online retailer of all things relating to mans earliest invention. This includes, outdoor cooking equipment and indoor & outdoor heating solutions. At Fire & Smoke, our ultimate aim is to provide only high quality products to the UK market at a fair price. 


Our Story

The idea of Fire & Smoke was born when our founder was looking to buy a high quality smoker barbecue in the UK. This was a struggle, the market was flooded with low quality, high priced items. Reviews were biased or full of affiliate links and there was no shop that cut through the noise and provided only high quality products at a fair price, we decided to change that. 

Since then, we have expanded to also offer heating solutions and accessories, following the same ethos and offering the same high quality service that our customers have come to expect.   

If you have any questions about our products, or if you would like to check the availability of an item, please use the Contact Us page to get in touch, call us at 020 8638 5660, or email us at info@firesmoke.co.uk. We would love to hear from you.

 

Why Choose Fire & Smoke?

Authorised Dealers
Fire & Smoke is an authorised dealer of every brand that we carry.  You can rest easy knowing you will receive the full manufacturer's warranty with every purchase.

 

Satisfaction Guaranteed

We understand what it can be like to purchase online without actually seeing and touching the product itself.  So we want you to know that all the manufacturers on this site are hand chosen by us to ensure you receive a quality product. 

 

Customer Service Is Our Top Priority

Plain and simple, we are here for YOU, the customer.  Our goal is to deliver the WOW factor in service.  We strive for excellence in customer service and are driven to provide value at all times. You can expect communication from us immediately after your order is placed, and also when your product ships.

 

100% Safe and Secure Online Shopping

We want you to have 100% confidence when making your purchases with us online. That’s why we offer payment options with the most trusted providers of online transactions. When placing an order on Fire & Smoke, your credit card information is encrypted and none of the digits of your card are stored.